Frequently Asked Questions
Where is Alma Báltica located?
We are based in Lithuania, nestled within the picturesque Baltic States region. It is here, on our organic farm, that we meticulously cultivate, handcraft, and ship our products to you worldwide.
Do you grow your own herbs?
Absolutely! We cultivate our plants on our organic farm nestled in the Baltic woods. Here, we strictly avoid the use of pesticides, chemical fertilizers, or herbicides. In addition to our homegrown herbs, we also handpick specific wild herbs, roots, buds, and mushrooms indigenous to our region. This ensures that you receive the purest gifts of nature, untouched by chemicals or human intervention.
Why should I buy from Alma Báltica?
Alma Báltica is a tiny family organization. We take pride in crafting herbal remedies that are as pure as can be. Our journey begins right at our organic and sustainable farm, where we nurture our plants from seed to harvest. With great care and dedication, we cultivate our herbs without the use of pesticides or herbicides. Every step, from cutting to naturally drying, grinding, and packing, is meticulously done by our own hands. There are no middlemen or suppliers involved. It’s a labor of love, curated by a qualified herbalist. By controlling the entire process, we ensure that our herbal remedies retain the highest levels of potency, freshness, and quality. From nature to your hands, you receive the full benefits of these healing gifts.
Is it possible to view and make payments in my own currency?
Yes, you can browse all our products in the currencies of your choice:
USD - United States Dollar
GBP - British Pounds Sterling
AUD - Australian Dollar
CAD - Canadian Dollar
Simply select your local currency from the currency menu at the top of our website.
Be advised, at check out the currency will default to EUR and this can not be changed. The total amount will remain the same as when you previously browsed on any currency previously. The conversion rate is applied automatically by the banking companies and Alma Báltica does not alter the total final amount.
How long does it take for the remedy to take effect?
Typically, it's a general guideline to allow for approximately 2-4 weeks of consistent use at the recommended dosage. However, it's important to understand that the timeline for experiencing effects can vary due to several factors, including your body's unique history, dietary habits, mindset, the specific plant(s) you're using, and more. Even if you don't immediately notice any changes, rest assured that your body is undergoing an adaptation and response process. Be patient, as some effects may take longer to become noticeable, while others might manifest more rapidly.
Can I continue taking my other supplements while using your remedies?
Generally, yes. Our remedies are designed not to interact with or diminish the effects of your daily supplements. However, if you have any doubts or concerns, we recommend consulting with your healthcare practitioner for personalized guidance.
Are your products safe if I am taking prescription medication?
We always recommend consulting with your healthcare practitioner about the use of herbal medicine while on prescription medication for serious conditions. While some herbal medicine is deemed safe, some can cause contraindications.
How many of Alma Báltica's remedies can I use together?
In general, it's advisable not to use more than three (sometimes four, depending on your age) remedies simultaneously. This prevents overloading or overwhelming the body. For the best results, consider spacing out the remedies. Feel free to reach out to us for personalized guidance and to create a tailored plan that suits your unique needs. We're here to assist you in your wellness journey. Don't hesitate to get in touch with us for support and recommendations!
Is there evidence backing the herbs you use in your products?
At Alma Báltica, we take great pride in our herbal formulations. Our approach involves a careful synthesis of time-honored herbal traditions with the latest findings from clinical research. When we create our products, we select medicinal plants and mushrooms that boast the most compelling evidence base available, ensuring the utmost quality and efficacy.
What's the recommended approach for organizing and using the various Alma Báltica remedies I've purchased?
Generally, we recommend a holistic approach to your wellness journey. This typically involves a sequence of detoxification (to eliminate toxins and parasites), followed by cleansing and finally strengthening or addressing specific organ health or targeted ailments. This comprehensive strategy may include a combination of tinctures, gemmotherapy, capsules, and teas. For personalized guidance and to create a tailored plan that aligns with your unique needs, feel free to reach out to us. We're here to support you on your path to wellness. Don't hesitate to contact us for assistance and recommendations!
Are your products safe to take during pregnancy/breastfeeding?
We always recommend consulting with your healthcare practitioner about the use of herbs during pregnancy and breastfeeding.
Is your facility licensed?
Yes, Alma Báltica herbal creations are expertly formulated by a certified herbalist and naturopath within our family. Additionally, our facility holds an active certification for a Retail Food License.
Can you provide information about the third-party lab testing conducted on your products?
At this time, we don't conduct third-party lab testing due to resource allocation as a small family-owned business. We prioritize the quality of our herbal remedies.
We recommend researching each ingredient, many of which have a long-standing traditional use. Should you have specific concerns, feel free to share, and we'll provide the information you need for peace of mind.
Shipping
How can I pay for my order?
You can use these payment methods to pay for your order:
1. Credit or Debit Cards (Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay) - the payments go through Stripe provider;
2. PayPal - the payments go through the PayPal provider.
You will get an email confirmation containing payment details. We take your security very seriously, so your information is safe with us.
What are your processing & delivery times?
All our orders ship within 1-4 business days.
Delivery time can range from 3 to 20 business days depending on the destination:
Europe: 3-14 business days
Rest of the world: 10-20 business days.
How can I track my order?
Once we ship your package, you will receive a tracking number. For our customers in the USA, you can track your package on the USPS website. Non-USA buyers can use their national delivery service for tracking, such as La Poste for France, Royal Mail for the UK, An Post for Ireland, Canada Post for Canada, etc.
Please note that package tracking begins once the item arrives in the destination country.
If you encounter any issues with tracking, please feel free to send us a message, and we'll be more than happy to assist you.
Do you ship internationally?
Yes, we ship to many countries worldwide and value all of our customers from across the globe! Please view our Shipping Policy for further details.
Do you offer free shipping?
Absolutely, we offer free shipping! Here's a breakdown of our flat-rate charges and the minimum order amount required to qualify for free shipping based on your location:
For Europe and the UK:
- Flat rate: €9.99
- Enjoy FREE SHIPPING on orders over €150
For the USA, Canada, and the rest of the world:
- Flat rate: Approximately USD $15.50
- Qualify for FREE SHIPPING on orders over approximately USD $200
We hope this information helps you make the most of our shipping options!
Please view our Shipping Policy for further details.
Why hasn't my order shipped yet?
We take pride in being a small family-run business, not a factory. This means that nearly all our products are crafted specifically for you once your order is received. To ensure the exceptional quality and freshness of our made-to-order items, we require a few days to meticulously produce and prepare them for shipping. Typically, we ship out orders within 1-4 business days. Rest assured, you'll receive an email notification as soon as your order is dispatched. Thank you for your patience and understanding as we work to provide you with the purest herbal products.
The courier attempted to deliver my package but still has it. What can I do?
In most cases, you should be able to reschedule a delivery on the courier’s website; or, they might be holding the package for you at a pickup location or post office. If a package is not delivered or picked up within a certain time frame, it will be shipped back to us eventually. At that point, we can either re-ship it to you at an additional shipping cost, or we can refund the products (shipping is not refundable).
My order still hasn't arrived. Is there anything you can do to speed up the process?
Once a shipment has left our facility we do not have control over its whereabouts or delivery since it is in the hands of the courier. Please keep in mind that orders typically ship out 1-4 business days after the order has been placed.
Additionally, shipping times are not a guaranteed service and unforeseen delays can happen. We cannot offer refunds on shipping costs for delayed shipments. If you have any further questions please get in touch with us.
My package was returned to sender. Will I get a refund?
If your order is returned to us, we can either re-ship it for an additional re-shipping cost, or we can refund the cost of the products purchased (minus the shipping fee).
My international order is delayed. Is there something you can do?
Unfortunately, we cannot foresee any issues that might arise with customs while shipping abroad. Most likely, your package will be held by customs until it has gone through inspection. Please allow for extra shipping time (1-2 weeks) due to this reason. The majority of our orders are international, and we have never encountered any issues, apart from minor delays in very rare occasions.
Can I add an item to my order after it has been placed?
Yes, shortly after you place your order, you will receive an email with instructions on how to add extra items to your order without incurring any additional shipping charges.
What is your refund policy?
If, for any reason, you decide that you do not want the product after the purchase, we offer a 30-day, full money-back guarantee for unopened items. Please note that the product must be returned at your expense, and the original and return shipping charges will not be refunded
Please view our Refund Policy for further details.
Discount Codes
Is there a discount code I can use?
We offer a 10% off coupon when you sign up for our newsletter. When you subscribe to our newsletter, you'll be the first to know about exclusive deals, discounts, offers, product updates and more!
How do I apply my discount code?
Discount codes are applied at checkout inside the box labeled 'Discount Code'.
I did not receive my discount code email?
Please check your spam folder, as it may have ended up in there. You can also email us at: info@almabaltica.com
Why isn’t my discount code working?
Discount codes are limited to one per order and can only be applied to one-time purchase items. Additionally, they have a time limit.
Our Tinctures
What are tinctures?
Tinctures are a key component of traditional herbal medicine and have been around for millennia. They are a concentration of herbal extracts made by soaking specific plants in alcohol for few weeks. The alcohol extracts the active ingredients in the plant parts, concentrating them in liquid form. Alcohol-based tinctures have virtually unlimited shelf life if stored in a cool, dark place. Refrigeration is not necessary.
Why should I use tinctures?
Tinctures offer a concentrated herbal experience, providing higher doses of medicinal compounds than teas. They encompass a broader spectrum of medicinal compounds compared to teas, thanks to alcohol's superior extraction capabilities. Tinctures provide a convenient and efficient means of herbal consumption; no need for multiple cups of tea. Through the mucus glands in your mouth, tinctures offer swift absorption of medicinal compounds directly into your bloodstream. They're minimally processed, easy on digestion, and can initiate their effects within minutes, depending on the formulation. Tinctures bypass the digestive system, ensuring your body receives their benefits in seconds. When stored correctly, tinctures boast a long shelf life, lasting several years for your continued wellness
Why is there alcohol listed in the ingredients?
Alcohol is essential to extract the medicianal properties out of the herbs. The dosage is typically 1-2/3ml of liquid and will not cause intoxication.
How long can tinctures last?
All our tinctures are packaged in amber glass to protect them from UV degradation. It is recommended to store them in a cool, dark place; there is no need to refrigerate. When stored properly, tinctures can last for 3-5 years or even longer.
How do I take tinctures?
Tinctures can be taken either by placing the liquid directly under the tongue and then swallowing it with water or by adding the liquid to a beverage like coffee, tea, juice, or water. Placing it under the tongue allows for faster absorption into the bloodstream, but both methods are equally effective.
Do I have to take tinctures under my tongue?
No, you don't have to. While placing a tincture directly under the tongue offers the fastest absorption into the bloodstream, we understand that it can be too sensitive for some individuals. If this method isn't suitable for you, feel free to add the liquid to a small glass of water or juice and drink it. The benefits will be the same with both methods.
Why do you ship your tinctures in the dropper caps?
Our tinctures are carefully packaged in amber glass bottles fitted with dropper caps. These caps function similar to essential oil droppers, allowing you to control the release of drops by tilting the bottle. Unlike dropper pipettes, which have proven less reliable during international shipping with issues like leaks. Additionally, we've observed that using pipettes over time can lead to alcohol evaporation, potentially affecting the longevity of our tinctures. If you prefer, you can easily insert your own preferred dropper into our tincture bottles for added convenience.
Our Capsules + Powders
What are the key features and benefits of your herbal capsules?
Our herbal capsules are made out of the most potent roots, seeds, mushrooms, and berries found in the wild or home-grown by us. They provide fast & strong effects for specific health conditions. Typically, we recommend using them in conjunction with a specific tea (you can find recommendations in the descriptions) for an extra strengthening and supportive boost. Furthermore, we grind and prepare everything only when we receive the order to ensure freshness and retain minerals and vitamins. If capsules aren't your preference, we're happy to pack and ship your chosen formulation in loose powder form!
When should I take my herbal capsules?
Our formulations are designed to target specific organs or actions, and we provide recommendations in the product descriptions and packaging. For instance, if you're using a formulation that supports the liver, it's best taken before bedtime because the liver meridian is most active at night. Additionally, we suggest aligning your use of our blends with different body meridians to maximize the benefits.
Why do you suggest using certain capsules and teas together?
Our medicinal teas contain water-soluble compounds, which complement the effects of the capsules. When used together, they enhance efficiency and provide additional benefits in addressing specific health conditions.
What should I do if I'm not comfortable swallowing capsules?
We understand that some individuals may prefer not to swallow capsules. Not to worry! If you're more comfortable, we can ship your chosen formulation in loose powder form, as explained in the text above. This way, you can still enjoy the benefits of our herbal blends in a form that suits you best.
How big are your capsules?
Our capsules are size 00 and contain 750 mg of herbal goodness.
Our Medicinal Loose Leaf Teas
What is a medicinal loose leaf tea?
Medicinal loose leaf tea is a traditional form of herbal medicine, where blends of medicinal plants are presented in loose leaf form. These herbal blends are steeped in boiling water, creating a soothing and therapeutic beverage. This method of introducing medicinal plants into the body has ancient roots, long before the era of factory-processed tea bags.
Unlike tea bags, loose leaf tea allows you to use whole plants, providing complete transparency about the ingredients entering your body. When you choose teas crafted by our family of herbalists, you can trust that the plants are either organically grown or wildcrafted, free from synthetic fillers, and thoroughly clean.
Before the advent of modern pills and pharmaceuticals, our ancestors turned to the healing power of plants, sipping these gentle infusions to support their well-being. Medicinal herbs in loose leaf tea form offer a patient and enduring path to wellness, as their subtle magic unfolds over time.
How to make herbal tea?
Crafting your own herbal tea is a simple and delightful process:
- Begin by measuring 1-2 teaspoons of loose leaf tea and place it into a tea infuser, a strainer ball, or an empty tea bag.
- Bring water to a boil and pour it over the tea in your chosen infuser or container.
- Allow the tea to steep in the hot water. To achieve the full potency of the herbal blend, typically steep for around 15 minutes. Stirring occasionally is recommended during this time.
- Here's a crucial tip: Cover your cup with a lid or a plate while your tea is brewing. This step captures the essential oils released as the plant cells' walls open, ensuring they become part of your herbal tea. These oils play a vital role in the healing and well-being benefits of your tea. Additionally, covering your cup helps maintain the tea's warmth while you wait!
Enjoy the nurturing qualities of your homemade herbal tea as you embark on a journey of wellness and relaxation.
When should I take my herbal tea?
The timing of consuming our herbal tea blends can enhance their effectiveness. We've designed our blends to target specific organs or actions, and you can find recommendations in the product descriptions and packaging.
For example, if you're using a formulation that supports the liver, it's most beneficial to take it before bedtime. This aligns with the body's natural rhythms, as the liver meridian tends to be most active at night. We also suggest aligning your use of our blends with different body meridians to maximize the benefits specific to your wellness goals.
Can I enjoy my herbal tea alongside other supplements?
Certainly! Our teas are gentle and harmonize well with your daily supplement routine. If you have any concerns, it's always a good idea to consult with your healthcare provider.
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